Customer Service Representative – SENKWA LIMITED [MERCEDES CAFÉ]


Customer Service Representative- SENKWA LIMITED[Mercedes-cafe]

 


Location: Ground floor, Silver Star Towers, Airport City, Accra Salary: GH¢400 – GH¢500 starting (Plus Bonuses based on performance), Closing date for applications 5pm. 15 October 2017

 


NB: In order to ensure your enquiry with regards to this position is dealt with quickly, please send in an up-to-date copy of your Curriculum Vitae in a Word Document format and two passport pictures to SENKWA Ltd 8th floor Silver Star Towers, Airport City, Accra. You can also send an email through the contact information on www.senkwa.com


 Summary A fast growing café/restaurant and leisure centre is seeking to hire a highly proactive customer service representative to aid in operations.


Responsibilities

We are seeking a qualified Waiter or Waitress to join our professional staff. The successful candidate should have a strong work ethic and be responsible for setting up tables, delivering food and beverages, ensuring that the café area is clean and tidy at all times, maintaining a high level of great customer service to clients. Some detailed duties include:

  • To give each customer/group the MERCEDES CAFE WELCOME
  • To take orders made by customers
  • Serve drinks and other products sold in the front office.
  • To provide cashier with the right customer orders.
  • To regularly assist in cleaning tables and making sure that the café area is clean

Qualification

  • Applicant must have a minimum requirement of WASSCE certificate or its equivalent preferably with a specialization in hotel/restaurant.

Primary Responsibilities

  • Report to work on time
  • To serve drinks and other products sold at the counter
  • To provide cashier with right customer orders, and check that dish received is right
  • To be vigilant and provide cashier with right amounts of money paid by customers
  • To give good customer service at all times
  • To maintain a clean and healthy personal appearance
  • Assist in cleaning tables [collecting empty bottles, plates and clean tables]
  • To assist in the general cleaning of the cafe

 


Requirements

Fluent in the English language. Must have good oral and written skills in English

Good customer service

Capable of working under pressure


In order to ensure your enquiry with regards to this position is dealt with quickly, please send in an up-to-date copy of your Curriculum Vitae in a Word Document format and two passport pictures to SENKWA Ltd 8th floor Silver Star Towers, Airport City, Accra. You can also send an email through the contact information on www.senkwa.com