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Telesales Agent Job Descriptions & Application

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Job description

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for initiate sales over the phone and maintaining good customer relationships.

 

Responsibilities
  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information

 

Requirements
  • Proven experience as telesales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • High school diploma; BSc/BA will be a plus

 

Upload in the following order:
  1. A passport picture or a head shot of yourself
  2. A full body picture of yourself
  3. A cover letter of not more than 250 words.
  4. Your CV
  5. Your certificate. (Ex: HND)

 


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